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Mobile Device Management

The wireless device has quickly become the single most important tool in business. True Wireless can assist with a variety of needs with your mobile device, from application distribution, data and configuration set up, large upgrade or port-in projects, and more. We also offer an exclusive BlackBerry/PDA Management Software to allow your IT/Telecom team to have real-time visibility into the usage, performance, and security of your BlackBerry & PDAs. For large enterprise and government agencies that support large field service organizations, we offer our True Advantage Service and Repair Solution.

Device Management Services

Authentication Tool

Can you identify 100% of the devices on your wireless account? If not… now you can.

What it does

View Authentication Tool Press Release

TRUE MDM

A secure way to monitor, manage and support your mobile devices. Overall, simplifying enterprise mobility. Benefits include:

APPLICATION LOADING & TESTING

Hundreds of devices need GPS or another application (standard or custom) loaded. Do you have the staff or expertise to do it? True is here to help! Our Project Manager takes the lead in ensuring all your new devices are loaded with the applications you and your organization need to work more efficiently. And then we test the devices to ensure you get what you wanted. Whether it’s a 20 device rollout or 2,000 devices across multiple locations nationally, you can trust us to do it right.

BLACKBERRY & PDA MANAGEMENT

Our Zenprise helps you get more from your mobile assets and ensures continued mobile worker productivity. By having real-time visibility over your BlackBerries and PDAs, you can proactively monitor and automate troubleshooting in a single, integrated platform. Zenprise’s award winning software automates mobile management. The software automatically troubleshoots end user issues across BlackBerry® and Windows Mobile environments. Unlike pure monitoring solutions, Zenprise identifies the root cause of end user issues and provides detailed resolution steps to fix these problems.

TRUE ADVANTAGE SERVICE & REPAIR

As the average cost per replacement device continues to rise, in addition to the opportunity cost for an employee without wireless service, we have created the True Advantage program. This program offers both standard and customized service, repair, and replacement offerings that provide the ability to accurately measure and budget the cost of lost, stolen, and damaged devices, while providing up to 100% up time in the field. Our dedicated service and repair facility houses devices from all major hardware manufacturers and we process thousands of repair and replacement orders monthly.

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Services