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Order Management

Thousands of users, hundreds of device types, and a never ending list of rate plans and services: the wireless supply chain has never been more complex. We have extensive experience building, deploying, and integrating enterprise class order management systems that embrace and enforce the wireless policies set forth by your organization.

CRM/ERP Integration

ariba

We have a proven track record of helping our enterprise customers integrate wireless carrier procurement, policy, and billing systems into their legacy or enterprise grade CRM/ERP applications. Although we are the only wireless management company to have a achieved both Sprint Business Solutions Provider and an Ariba Ready Silver status, we have experience with all carriers, and most commercially available enterprise grade CRM/ERP systems.

FULFILLMENT SERVICES

We believe the fulfillment process begins with the receipt of an approved order and ends when that device or service is deployed to the correct end user, and the cost/charge for that order is allocated and validated by our customer. Most of our services are web-based and we offer very aggressive SLA’s to meet the “need it now” requirement from our customers.

PROJECT MANAGEMENT

Making sure the right person has the right device with the right service from the right carrier at the right price has never been more difficult. From building customized web based procurement portals, to complex orders approval workflows that integrate with enterprise grade CRM applications like Ariba or SAP, we have the experience and expertise to create, deploy, and manage the procurement solution that best suits our customers’ needs.

Our Partners

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